Click here for details regarding the COVID-19 vaccine.

For COVID-19 Vaccinate Frequently Asked Questions, click here.

COVID-19 Incubation Timeline

Town Building Protocols

For the safety of all Town Staff, please remember that Town Hall, Cole Center (Parks and Rec) and DPW are open to the public by appointment only. The front doors remain locked and properly signed for the public to make sure all coming to the front door are aware of the need to make an appointment and the need to practice social distancing and wear a mask when in Town buildings. The Town’s main phone message and the Town’s website, also note this condition. 

Other Town Buildings/Departments are providing services to the Natick population in a manner compliant with the Natick Board of Health and the services provided. This includes our public safety departments (Police/Fire), Morse and Bacon Libraries, as well as the Community Senior Center. Please contact these departments directly with any inquiries for services.

The following measures and protocols remain in place in Town Buildings:

• Entry by the Public: Members of the public will be allowed to enter most Town buildings only if they have an appointment with a Town employee and only if they are being accompanied by a town staff member throughout the building. Members of the public must contact the appropriate department, who should come to the front door to meet them.
• PPE: Each person entering any Town building, whether employee or customer, is asked/expected to wear proper face coverings. In the event that an employee or customer does not have a face covering, one will be provided. 
• Movement within the building: For all appointments, customers should be accompanied throughout the building (at a safe distance) to and from any appointments.   
• Visitor Log: For contact tracing purposes each department will still keep a log of all customers who enter the building. 

Additional Town Information

• Curbside Recycle, Trash & Composting - remains operating on its regular schedule.
• Recycling Center - Click here for more information.
• Natick Blue PAYT Bags - Click here for more information.
• Bulk Pick-Up - For bulk pick up information, click here. 
• Pink Bag Pick-Up - For more information about curbside collection by Simple Recycling, click here.
• Recreation & Parks: Click here for most up-to-date Rec and Parks information.
• Morse Institute Library - For information on the Morse Library, click here.
• Bacon Free Library - For information on the Bacon Free Library, click here.
• Community Senior Center - All programming and services are suspended until further notice.  Staff will be available during regular business hours to provide alternative arrangements for any who need access to important services.  Please call 508-647-6540 with any questions or concerns.
• Town Clerk - Click Here to view the information regarding the Town Clerks office (Vital Records, Marriage licenses...)
• Fire Department:
  • 26F home sale inspections are by appointment only. Call Fire Prevention to schedule, 508-647-9556.
  • No CPR classes until further notice.
  • Permits and inspections are by appointment only.  Call Fire Prevention to schedule, 508-647-9556.
• Police Department: 
  • Firearms applications are now being accepted. Applications with instructions can be found at the NPD Website. Completed packets (please include email address) can be dropped off at dispatch or mailed to:

                                   Natick Police Department
                                   attn: Firearms Licensing
                                   20 East Central St.
                                   Natick, MA 01760

• A licensing official will contact the applicant to schedule a date and time, Monday through Friday between 10 and 2. Masks must be worn. Appointments are subject to be postponed, delayed or cancelled.
• No requests for finger printing for the public
• No inspecting or installing car seats
• Citizens calling for police services will be screened by our dispatch staff and Shift Commanders to determine if an immediate police response is needed.
• We will take reports for past events (identity theft, credit card fraud, vandalism, etc.) via the telephone if applicable. 
• Those who walk in to the station lobby will also be screened to determine if a phone report is appropriate. We encourage citizens to call the department via telephone ahead of time before traveling to the station to make a report. In many cases, a police officer can and will take care of your needs by phone.
• We also offer on-line reporting. Please go to natickpolice.com and click on "Online Reporting". You will find instructions and links to assist you.

(UPDATED March 26, 2021)

Please see Massachusetts travel advisory here: TRAVEL ADVISORY

For State COVID-19 updates, click here.

Helpful tips from the State of MA on how to Make Quarantine and Isolation Easier CLICK HERE

COVID-19 Incubation Timeline

Governor's Order - Effective Friday, November 6th at 12:01AM

Click here for prevention tips from the CDC. 

Natick Public Schools - Click here for most up-to-date information

CLICK HERE for Community Health Metrics and Data Dashboard Tracking

TO READ the entire NEWSLETTER, CLICK HERE for pages 1 & 2

Mandatory Safety Standards for workplaces: CLICK HERE

Mandatory documents and resources for ALL open businesses:

• MA COVID-19 CONTROL PLAN
• MA COVID-19 CONTROL ATTESTATION FORM
• MA COVID-19 EMPLOYER POSTER
• MA COVID-19 EMPLOYEE POSTER 
• PROTECT YOURSELF AND COWORKERS POSTER
• MASS RESTAURANT CHECKLIST 
• RESTAURANT PROTOCOL SUMMARY

* Note: For a temporary outdoor dining permit, please refer to the Community Development  webpage:https://www.natickma.gov/162/Community-Economic-Development 

Retail:

• RETAIL PROTOCOL SUMMARY
• RETAIL CHECKLIST

Outdoor Activities:

• SAFETY STANDARDS FOR PLAYGROUND SPRAY DECKS AND OUTDOOR FITNESS AREAS 

• OUTDOOR ADULT SPORTS SUPERVISED YOUTH SPORTS LEAGUES SUMMER SPORTS CAMPS

• SAFETY STANDARDS FOR PUBLIC AND SEMI_PUBLIC SWIMMING POOLS 

• SAFETY STANDARDS FOR BEACHES

• SAFETY STANDARDS FOR PARKS OPEN SPACE AND OUTDOOR EDUCATION PROGRAMS PHASE 2

Close Contact Personal Services:

• PERSONAL SERVICE PROTOCOL SUMMARY
• PERSONAL SERVICE CHECKLIST

STATE AND NATIONAL RESOURCES

• Centers for Disease Control and Prevention (CDC) 
  • Contact Tracing for COVID-19
  • Stop the Spread of Germs documents
  • Recommendations on Holiday Celebrations and Small Gatherings
  • Holiday Tips from the CDC

• TIPS TO MAKE COVID-19 ISOLATION & QUARANTINE EASIER 
• Massachusetts Resources
  • MA COVID-19 Updates and Information
  • Nursing Home Family Resource Line, a dedicated telephone line that will connect family members of nursing home and rest home residents with the information and resources they need. This resource was created so that family and community members have one central contact that they can reach out to if they have questions or concerns about the care their loved one is receiving during the COVID-19 outbreak. Staff will coordinate across state agencies to help callers find answers to their questions.   

• Executive Office of Energy and Environmental Affairs (EEA) COVID-19 Guidance Documents
• COVID-19 Guidance and Information for Day Care Centers and Preschools.
  

• Natick Resources
  • Natick 180 - Substance Misuse resources, including resources for people in recovery, people who care about someone with a substance use disorder, and people grieving lost due to substance use.
  • Staying in Touch During COVID-19
  • Tips for talking to kids about COVID-19
    
• Information for Food Establishments
  • Guidance for Food establishments during limited service or closing
  • Food take-out and delivery tips for COVID-19

We know that people want to help others during the COVID-19 pandemic. Here are some recommendations of what you can do (document adapted from the US Food and Drug Administration)

Questions? Contact the Natick Health Department at 508-647-6460.