Massachusetts Behavioral Health Help Line

The Behavioral Health Help Line (BHHL) connects individuals and families to the full range of treatment services for mental health and substance use offered in Massachusetts, including outpatient, urgent, and immediate crisis care. Call for real-time support, initial clinical assessment, and connection to the right evaluation and treatment.

The BHHL is available 24 hours a day, 365 days a year by phone call and text at 833-773-2445, and online chat at masshelpline.com.

• It’s free, confidential, and no health insurance is required.

• Real-time interpretation in 200+ languages

• Deaf or hard of hearing? Contact MassRelay at 711

• Connects people to treatment in their community, including one of the new Community Behavioral Health Centers (CBHCs) across the state. One located right next door in Framingham, MA. 

988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline launched in Massachusetts on July 16, 2022. This new three digit dialing code is available nationwide and will expand and improve support for those experiencing crisis situations including mental health, suicide, substance use, and emotional distress.  

The new, and easy to remember, 988 dialing code will operate through the existing National Suicide Prevention Lifeline number (1-800-273-8255). The 988 dialing code does not mean that the National Suicide Prevention Lifeline is going away - both numbers will remain available to callers.

To learn more about the 988 Suicide and Crisis Lifeline, visit www.mass.gov/988 or www.suicidepreventionlifeline.org.