Project: Human Services Study

Help Natick become a better place to grow up and grow old!!

The Town of Natick wants to enhance its human services in a way that better meets the needs of the Natick community. Human services includes anything that helps people of all ages survive and thrive in our community -- from access to food to opportunities for civic engagement.

The Town of Natick is collaborating with researchers at UMass Boston to gather input from the community on the future of human services. The project begins in the fall of 2023 with the research team doing a deep dive into Natick's existing programming, community demographics, and harvesting best practices from other communities and stakeholders.  

At the project’s close in the fall of 2024, the Town will have an assessment of human service needs in Natick that includes recommendations on improving human services programs and offerings to best align with resident needs. 

Please reach out to Susan Ramsey with any questions (

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Project Timeline

community services_human services study

Details of project phases:

  • Fall 2023 – Interviews with human service professionals and community leaders in Natick 

  • Jan 2024 – An online survey for residents which will be promoted by postcards mailed to all residents over the age of 18. The survey will also be available in paper and telephone formats.

  • Spring 2024 – In-person and online focus groups with residents

  • Summer 2024 - A draft report will be available for public review and comment

  • Fall 2024 – Final report will be delivered in a presentation to the Select Board

Related Documents

(this "Related Documents" section will serve as a archive for all project-related documents)