If Your Street Needs Plowing
If it is not an emergency, please be patient. Your street will be plowed as quickly as possible. Available plows must 1st clear all of the main roads before they begin the residential streets.

If there is an emergency situation call the Highway and Sanitation Division or the Department Public Works (DPW) Office. If there is a medical emergency, call 911. Remember, Natick has over 154 miles of roads to plow.

Catch Basin Clogged or Caving In
Call the Highway and Sanitation Division or the DPW Office and let them know where the catch basin (storm drain) is located. It will be repaired or cleaned as quickly as possible. There are over 4,000 catch basins in Natick.

Pothole Repair
Call the Highway and Sanitation Division or the DPW Office and let them know where the pothole is located. It will be put on a list and repaired as quickly as possible.