Who sets the rates?
The Board of Selectmen set the rates for water & sewer users in the Town of Natick. This is because in addition to being elected to the Board of Selectmen, they also serve as the Water & Sewer Commissioners.

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1. How do I read my bill?
2. Who sets the rates?
3. When can rate payers raise or voice concerns to the Water & Sewer Commissioners?
4. Who can I call if I have a question with my bill?
5. Who can I call if I have a problem with my water or sewer service?
6. What is the rate setting philosophy for the Town of Natick?
7. Broken Water Meter?