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No bags will be picked up. Our staff need to see what items they're picking up, and if it can fit in a bag it should be placed in a Blue PAYT bag for curbside trash collection.
A maximum of 5 items are allowed per pick up for the 5 for $50.
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(IMAGE - here's a "small pickup truck" amount from the old "bulk" program)
There are no refunds. Our drivers are scheduled to pick up at the designated address as a bulky form was submitted.
We use different trucks for different items. One truck is used for metal, another for other items and a separate one for mattress and box springs. Please be patient, if you items are not picked up by 4:00 pm that day, please email, firstname.lastname@example.org
Our staff will use their discretion in picking up 5 items and the remaining items will be left behind and stickered as being in excess of 5 items.
Residents are allowed to pay with an e-check online.
No, the staff will only pick up a maximum of 5 accepted items per week. You are welcome to submit a bulky pickup for the following week.
No, when you schedule a pickup prior to Thursday at 3pm, the pickup is the following Monday. If you choose to delay a pickup, please hold off scheduling.
You will only be charged the $35/item separate fee ("5 for $50" fee is not required).
We strongly encourage all residents to schedule & pay online (you asked & we built it!), but "yes" - we will still accept scheduling & payment in-person. We're doing this as a service to residents who do not have internet access & who might better appreciate face-to-face interaction. Please call the DPW with any questions, 508-647-6550.
No, refunds will not be accepted after payment is processed.