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The RFP process will enable the Town of Natick to consider and to provide higher ratings to consultants whose past contract experience, public project experience, and references reflect a unique ability to provide such services to cities and towns in the Commonwealth of Massachusetts generally, as well as to the Town in this case. Cost alone is an insufficient measure to protect the Town’s interests, especially given the need to select a well-qualified firm to provide consulting services for the selection of a document management system. Recruitment of a consulting firm to select one requires a high degree of experience and skill. The Town desires to measure and to weigh qualifications and other intangible characteristics of proposers. Hence, the Town of Natick shall use an RFP process, rather than an IFB process, to procure such services.
THERE WAS ALSO A WIDE DEVIATION IN THE RANGE OF BIDS, AS WELL AS THE SUBMISSION OF AN HOURLY BID. TO AVOID ANY CONFUSION, THE PROCUREMENT WILL BE RE-ISSUED, AND WILL TAKE THE FORM OF A RE-ADVERTISED REQUEST FOR PROPOSALS.