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Real property values represent the market value of the property on January 1st, ie what the property would likely sell for if put on the open market. Additional information is available at our real estate page.
There are many different exemptions available. Personal exemptions are designed to aid disabled Veterans, elderly and senior taxpayers, blind individuals, and surviving spouses and minor children. Additional information is available at our Exemption Guidelines and Forms page.
Excise abatements are warranted when a vehicle is sold, traded, or donated within the year, or has been registered in another state.
General information required for an abatement is based on “what happened to the car” and “what happened to the plate.”
Details can be found on our Motor Vehicle Excise page.
The Personal Property tax is levied principally on businesses and is based upon the non-real estate, tangible assets.
No, the FY2019 bills do not include the debt exclusion for the new Kennedy Middle School or the new Fire Station. However, this bill does include past debt exclusions for the Community Senior Center, High School, and Wilson Middle School.
The tax rate for fiscal year 2019 is $12.71 per $1,000 of assessed value. To calculate your taxes using this rate use the following formula:
Taxes = Assessed Value x 0.01271
Additional information regarding tax rates can be found at: our Tax Rate History page.
(IMAGE - here's a "small pickup truck" amount from the old "bulk" program)
No bags will be picked up. Our staff need to see what items they're picking up, and if it can fit in a bag it should be placed in a Blue PAYT bag for curbside trash collection.
A maximum of 5 items are allowed per pick up for the 5 for $50.
There are no refunds. Our drivers are scheduled to pick up at the designated address as a bulky form was submitted.
We use different trucks for different items. One truck is used for metal, another for other items and a separate one for mattress and box springs. Please be patient, if you items are not picked up by 4:00 pm that day, please email, email@example.com
Our staff will use their discretion in picking up 5 items and the remaining items will be left behind and stickered as being in excess of 5 items.
Residents are allowed to pay with an e-check online.
No, the staff will only pick up a maximum of 5 accepted items per week. You are welcome to submit a bulky pickup for the following week.
No, when you schedule a pickup prior to Thursday at 3pm, the pickup is the following Monday. If you choose to delay a pickup, please hold off scheduling.
You will only be charged the $35/item separate fee ("5 for $50" fee is not required).
We strongly encourage all residents to schedule & pay online (you asked & we built it!), but "yes" - we will still accept scheduling & payment in-person. We're doing this as a service to residents who do not have internet access & who might better appreciate face-to-face interaction. Please call the DPW with any questions, 508-647-6550.
No, refunds will not be accepted after payment is processed.
If the CRT is built and provides an alternative means of transportation, this will benefit all users of public ways. The CRT would also provide emergency access for public safety purposes.
Upper Charles TraillAssabet River Rail TrailMinuteman BikewayBruce Freeman Rail Trail
The construction cost of approximately $7 million will be paid for by the federal and state government through the Transportation Improvement Program (TIP). The CRT is programmed for Federal Fiscal Year 2018.
The design and related costs of approximately $800,000 have been funded by mitigation and smart growth incentive payments. CRT Task Force is evaluating project costs as part of its assignment by the Natick Board of Selectmen. The costs may include acquisition, design, construction and maintenance.
In a 2002 survey of recent home buyers sponsored by the National Association of Realtors and the National Association of Home Builders, trails ranked as the 2nd most important community amenity out of a list of 18 choices. For more information, see the Trails and Greenways Clearinghouse in Washington, DC.
A staff member would have access to look up your accounts and obtain this information call 508-647-6425 or email firstname.lastname@example.org
A staff member can look up your accounts to obtain this information by dialing 508-647-6425 or emailing the office at email@example.com
Upon receipt of the deed from either the owner or Registry of Deeds and after the next January 1st assessment period begins (bills due the following August 1st) the bills will be issued in the new owners name.
Real Estate Tax bills are due August 1, November 1, February 1, and May,1 (Unless the first falls on the weekend it will be the first Monday after the 1st) any property owner who is concerned that they did not receive a bill is encouraged to contact the Collector’s Office at 508-647-6425.
We are located at the Community-Senior Center at 117 East Central Street. For more specific directions, please call us at 508-647-6540.
We are open Monday through Wednesday between 8:00 am - 5:00 pm, Thursday from 8:00 am - 7:00 pm and Friday from 8:00 am - 2:30 pm. We are closed on all major holidays. If the Natick Schools are closed due to inclement weather, all programs are canceled, but staff may be in the building. Please call the Center at 508-647-6540 if you have questions.
The Natick Community-Senior Center offers a large selection of programs and activities, including dance, exercise, support groups, games, movies, arts and crafts, wellness lectures, discussion groups, and much, much more. For a complete listing of monthly programs, view the monthly newsletters.
Anyone is welcome to attend any of our programs. The only program that has an age restriction is Bingo, which is controlled by the State Lottery Commission which requires that a player be a current member of the Friends and be at least 60 years old.
The Natick Connector is an 8-seat passenger van that is a convenient, secure, and accessible transportation service for seniors and disabled residents. The service provides door-to-door transportation to destinations in Natick and the surrounding towns of Framingham, Wellesley, Wayland, Ashland (Market Basket only), and Sherborn and runs Monday-Friday 9:00 am-4:00 pm. Call the MWRA at 508-820-4650 to set up an account; 2 business days advance notice is required.
Certified volunteer counselors from Serving Health Information Needs of the Everyone (SHINE) provide information, counseling, and other assistance on health insurance options for seniors citizens and other Medicare beneficiaries several days a week. Prescheduled appointments are necessary. Please call 508-647-6540 to schedule your private and confidential appointment with a SHINE counselor.
Home-delivered meals (also known as Meals On Wheels) are available through Springwell. If interested in finding out more information, call Springwell at (617) 926-4100.
The program is designed to provide Natick residents 65 years of age and older convenient access to downtown businesses and service providers at a reduced cost. The permit allows seniors to park at any town parking metered space, including kiosk parking, for 2 hours or less based on the time allowed on the meter.
♦ For the permit to be valid the senior to whom it is issued must be in the vehicle as the driver or passenger.
♦ The permit is not valid for business owners or employees or for commuting purposes.
♦ The permit must be hung from the rearview mirror facing the front of the car.
♦ The permit is valid during the calendar year in which it is issued.
♦ The permit does not authorize the operator to park in any restricted area or to be exempt from any other parking violation.
To apply for a permit come to the Community-Senior Center, 117 East Central Street during normal business hours. The charge for the permit is $3.00 for a new permit per calendar year or $5.00 for a replacement fee for lost or stolen permits. You must present your driver’s license or government-issued ID to verify your age and proof of Natick residency.
Only one permit will be issued per person. Misuse or abuse of the parking permit will result in the suspension of the permit and may affect eligibility in future years.
We have a limited amount of slightly used medical equipment available for loan to Natick seniors. Equipment usually available includes: wheelchairs, walkers, commodes, canes, tub seats, and assorted other items. Equipment can be signed out for as long as it is needed, free of charge. Please clean well before returning. Call the Community Senior Center at 508-647-6540 for availability.
You can sign up to volunteer by going to www.myvolunteerpage.com and search for Natick. This will bring you to our online volunteer page where you can see our volunteer opportunities and a link to our online volunteer application. If you do not have access to a computer, you may call the Center at 508-647-6540 and ask for a paper volunteer application to be mailed to you. Please note: most of our volunteer opportunities take place during regular business hours, Monday-Friday.
We have many types of volunteer opportunities. Some of the things that our volunteers do are based at the Natick Community Senior Center. Call the Center at 508-647-6540 and ask for the Volunteer Services Program Manager who can help you.
For more information on the basics of addiction, go to www.drugabuse.gov
Your first and second quarter bills are always preliminary because we have not received certification of our values from the Department of Revenue. This year is a Department Of Revenue (DOR) recertification year so they will be doing a field audit and review of all assessed values which takes time. DOR is anticipated to certify its rates in late September. In addition the FY 2019 tax rate will be set by the Board of Selectmen in November. If you’d like more information on how the tax rate is set please click HERE. Once we’ve received the certified assessed values and the BOS have voted a tax rate, a final calculation of tax due will be completed. The third and fourth quarter tax bills will be adjusted and the preliminary amounts paid will be fully credited.
Some taxpayers are seeing larger amounts due. The market escalation indicates values changes are necessary and some taxpayers are seeing significant changes. These changes are based upon the current market conditions. Under the guidelines set by the Department of Revenue and Massachusetts General Laws, Chapter 59; assessments must reflect “100% full and fair cash valuation.” Essentially, assessments need to be based on what similar properties are selling for in the current real estate market.
No. This bill does not include the debt exclusion for the new Kennedy Middle School. However, this bill does include past debt exclusions for the Community Senior Center, High School, and Wilson Middle School.
The bills will be mailed at the end of December 2018. The processes outlined above have been concluded and new values established. Taxpayer’s will likely see changes in the amount due.
Yes! If you have any concerns about the accuracy of their tax bill you can:
By law (M.G.L c.59 section 59) if you feel that your property is not worth what it has been assessed for, you may request a reduction in the value by completing and filing an Application of Abatement, available by clicking HERE, with the Assessor’s office. Your application must be filed after you’ve received your third quarter bill and before February 1st. For more information please visit the Assessor’s webpage .
Yes! The Assessor’s Office has a number of programs to aid eligible residents with their taxes. Please visit Assessor’s webpage or you can call 508-647-6420 or email at Assessors@natickma.org for more information.
We are happy to provide the following websites or telephone tape lines where you may listen to information and in most cases allow you to leave a message requesting a call:
Boards are available through us for $8. The fee is only for the actual poster board and not the space rental. The space is given in 1-week time frames on a Monday - Sunday basis. We reserve the right to limit the amount of times any one group can utilize the space in order to accommodate the many groups looking to post their information.
In order to maintain the various parks and fields in Natick, the Recreation and Parks Department has set up specific fees along with rules and regulations to govern their use.
The Select Board is authorized to grant the following liquor licenses in accordance with MGL Chapter 138:
Chapter 138 places a restriction on the number of licenses that any city or town can issue. That quota is based on population. The Town of Natick has reached its quota for package stores and no new licenses can be issued. There are licenses available for the other categories.
Please contact the Select Board’s Office, at 508 647-6410, for rules and regulations, applications, and the application process.
Banners celebrating events and festivals in Natick and celebrating traditional holidays are approved by the Select Board. You should contact the Select Board’s Office, at 508-647-6410, to be informed of the town’s policies and guidelines governing banners.
The 1st step is to send a letter to the Office of the Select Board requesting permission for a block party. You need to include your address, the date of the event as well as a rain date in your letter. The matter will then be placed on the Select Board’s agenda for one of their regularly scheduled meetings. You will receive a letter from the board notifying you as to whether or not they approved your request.
Use of the Common is approved by the Select Board with a recommendation from the Recreation and Parks Commission. Any individual or organization wishing to hold an event on the Common should submit a request in writing to both the Select Board and the Recreation Department. To check the availability of a particular date and obtain the rules and regulations for the use of the Common, please contact the Recreation and Parks Commission, by phone at 508-647-6530, or in person at: 179 Boden Lane Natick, MA 01760
Simply write to:Select Board 13 E. Central St. Natick, MA 01760
You can also contact their office at 508-647-6410. The Select Board does include on its agenda the item called “citizens concerns.” This is time, allocated by the board (and limited to a few minutes), for residents to come forward with any concerns or problems they feel the board should be aware of or could help with.
You need to write to: Safety Committee 13 E. Central St. Natick, MA 01760
Include in your letter the location and the reasons / concerns for your request along with your name, address, and telephone number. The Safety Committee will review your request and make a recommendation to the Select Board pertaining to such request. After hearing from the Safety Committee, the board will vote whether to approve your request at one of their regularly scheduled meetings.
For information on adding an irrigation meter, view the Irrigation Meter Information.
The term aggregation is used because all of Natick’s electrical load is combined, or aggregated, and given to the same electricity supplier. This allows Natick to get the best price possible from that electricity supplier.
Natick has chosen ConEdison Solutions as the new electricity supplier for the community. The Town used a competitive bidding process to select ConEdison Solutions and make sure that you get the best possible price for your electricity supply.
Savings: Natick has negotiated an electricity supply price on behalf of the Town with the goal of beating NSTAR's price, on average, over the course of the 24-month contract. At program launch on January 1, 2015, the program price beats NSTAR's price. Participants will begin to see savings as of their first meter read after launch. Because NSTAR's prices change frequently, there may be months when the program price is higher than the NSTAR price.
Predictability: Natick has negotiated a 24-month contract with ConEdison Solutions on your behalf, which means your electricity supply price will not change during that time. (NSTAR prices change every six months and can go up, down, or stay the same.)
Choice: In addition to giving you an alternative to NSTAR, the program also allows you to choose a 100% green energy option fir less than NSTAR Basic.
All eligible NSTAR Basic Service electricity customers will be automatically enrolled and eligible for savings through the program.
If you want to opt out of the program before it begins, sign and date the postcard that you receive in the mail, then place it in the mail within 30 days of the postmark on the envelope that contains it.
To opt out after the program begins, contact ConEdison Solutions at 1-866-469-8361 and tell them you want to opt out of the Natick Community Choice Electricity Supply Program.
We recommend that you carefully check the terms and conditions of your supplier agreement. Your ability to terminate your agreement with your supplier may be restricted.
After the program starts, the Supplier Services part of your bill will indicate that your electricity is now being supplied by ConEdison Solutions. The other components of your bill will not change.
If you wish to have all portions of your electric bill included in budget billing, you should opt out of the program and remain on NSTAR Basic Service.
In July 2020 the Massachusetts State Legislature provided three different options for voting during the COVID-19 pandeminc.
During the COVID-19 pandemic any registered voter may vote by mail.
All mail in ballots include the following:
You may vote in this election as long as you are 18 years of age, on or before November 3, 2020 and are registered to vote. The last day to register to vote for this election is Saturday, October 24, 2020 at 8 PM that evening. You may check your voter registration status on-line at the following link: https://www.sec.state.ma.us/VoterRegistrationSearch/MyVoterRegStatus.aspx Please note that your voter registration status does not follow you if you have moved or if you have changed your last name. You must register at your new address or under your new name. Changing your address with the post office will not change your voter registration status.
If you recently registered to vote you should have, or will receive, a confirmation notice from the Town Clerk’s office confirming your registration and indicating your polling location. If you are not sure if you received a confirmation notice, you may check a your voting status using the following link: https://www.sec.state.ma.us/VoterRegistrationSearch/MyVoterRegStatus.aspx or call the Town Clerk’s office at (508) 647-6430 Ext. 4 and any member of the staff will be able to help you.
There are several ways to register to vote:
You do not need to show identification to register to vote. However, you are required to provide identification information on the form; either the last four digits of your social security number, your Massachusetts driver’s license number or Massachusetts State ID number. If you do not have that information when you register to vote you will be asked to show identification at the polls the first time that you vote in that location. The identification required at the polls must include the address at which you are registered. You may only register to vote on-line if you have a valid MA drivers license or State ID.
No. You must re-register to vote in your new community. If you have moved within Natick you must register to vote at your new address. You must also re-register to vote if your last name has changed since you last registered even if your address did not change.
If you have moved within the last six (6) months and have not registered in your new community, you may vote at your previous address. If you moved more than six (6) months ago, you must register in your new community.
The polls will open at 7 AM in the morning and close at 8 PM in the evening. Anyone in line when the polls close at 8 PM will be able to vote.
If you registered to vote at the Registry of Motor Vehicles, you should receive a letter confirming your registration and your polling location. Please note: as of January 1, 2020 if you complete any business at the Registry of Motor Vehicles, you will automatically be registered to vote unless you opt out.If you are already registered your registration will remain the same. If you were not previously registered you will be registered as an unenrolled voter (not a member of a political party). Please note that this will not affect your ability to vote in a primary. These registrations are sent electronically through a statewide system. We urge you to call the Town Clerk’s office at (508) 647-6430 Ext. 4 to confirm your registration if you have not received a confirmation letter, or check your voter registration status at the following site: https://www.sec.state.ma.us/VoterRegistrationSearch/MyVoterRegStatus.aspx There may be a lag time before the forms from the Registry of Motor Vehicles are received in the Town Clerk’s office. Confirming your voter registration will facilitate voting.
Sample Ballots will be posted as soon as they are available.
Massachusetts does not have a voter ID law. The only time that you will be asked for identification is if you are a first time voter and did not provide identification information at the time you registered to vote or if you are an inactive voter. A voter may become inactive when they or the head of household does not return the Annual Town Census also known as the Street Listing which is mailed in January every year. An “inactive” voter will be asked for identification that shows that they live at the address at which they are registered and they will be asked to sign an affirmation of continuous residency. If you want to make sure that you are an active voter you may call the Town Clerk's office at (508) 647-6430 Ext 4 and any member of the staff will be able to help you. You may change your voter status from inactive to active by re-registering to vote or completing the Annual Town Census.
The link below allows you to enter your address to determine where you vote: https://www.sec.state.ma.us/wheredoivotema/bal/MyElectionInfo.aspx You may also call the Town Clerk’s office at (508) 647-6430 Ext 4 and any member of the staff will be able to help you.
Citizens who are members of the military and are on active duty may vote as Uniformed and Overseas Citizens Absentee Voting Act (UOCAVA) voters. The Secretary of the Commonwealth’s website has detailed voting information for members of the military at the following link: http://www.sec.state.ma.us/ele/elemil/milidx.htm
The link below has very detailed information regarding voting for citizens who live either permanently or temporarily outside of the country and for voting for members of the military and their families: http://www.sec.state.ma.us/ele/elemil/milidx.htm
We read the water meters every month.
The water meter inside the home is wired to a transmitter that is placed on the outside of the home. Natick uses a drive by read system to collect the meter readings once per month.
Water usage is billed in units. On the water bill, it says “usage” then a number. That number is the number of units you are being billed for. One unit is 100 Cubic Feet of water, which is equal to 748.1 gallons. Therefore, one billing unit is 748.1 gallons.
We bill Quarterly or 4 times per year. Each bill will account for three months of usage. Billing is conducted by the Collectors Office at Town Hall.
Fill out the Final Meter Read form and email it to firstname.lastname@example.org. The final meter reading should be conducted close to the sale closing date. The form can be found here: https://www.natickma.gov/1604/Final-Bill
The water/sewer account is transferred during the real estate transaction’s closing; you should not have to do anything. If you are seeking information on when to expect the first quarterly bill you should contact the collector’s office at: email@example.com
Sewer usage is calculated from the water meter usage. Water use and sewer use are based upon the same reading. Sewer is billed, per unit, higher than water. Natick’s sewer is transported and treated by the Massachusetts Water Resource Authority (MWRA). The costs are substantially higher to clean and treat wastewater than cleaning and treating Natick’s potable water.
Equivalent Dwelling Unit, if you live in or own a multiple dwelling unit apartment or condominium that shares a water meter the EDU represents the number of dwelling units associated with a single meter.
Natick uses a tiered billing system. The more water you use, the more per unit the water & sewer will cost. If you use more water during warmer months (i.e. water your lawn) your water bill could be substantially higher because the higher usage is billed at a higher per unit cost.
The charge is designed to recover costs, which do not vary with consumption. These costs include meter reading and billing customers for each quarterly period, customer service, a portion of general administrative overhead, and maintenance and replacement of meters.
The Board of Selectmen set the rates for water & sewer users in the Town of Natick. This is because in addition to being elected to the Board of Selectmen, they also serve as the Water & Sewer Commissioners.
Natick’s sewer is transported and treated by the Massachusetts Water Resource Authority (MWRA). The costs are substantially higher to clean and treat wastewater than cleaning and treating Natick’s potable water.
We have teamed up with a vendor to allow customers access to an online portal that they can log into to view many items related to their water usage and billing. You can view billing and usage history, see comparisons of water usage to similar size families, get assistance in finding leaks and many more. This service is free. To gain access please follow this link: https://natickma.watersmart.com/index.php/welcome
Steps to take if you think something is wrong: First, think back. Did you water your lawn and gardens? Was it an exceptionally dry summer? Have you had a running toilet? Did someone leave a hose running or faucet running? As explained, if your water usage moves into the next rate tier the water and sewer per unit increases causing higher than expected water & sewer bills. Second, check the leak detection dial on the water meter. Locate your water meter, on the meter is a red dial or a red triangle. These dials detect small or low flows. If all the water-using devices in your home are off then this dial should not be moving. If the dial is moving, it is possible you have a leak. If you suspect you have a leak please contact a licensed plumber to check the plumbing systems. Third, if you have specific questions about the bill, how it was calculated, past payments, amount due: check WaterSmart (see above) first. This will show your current and past bills. If you still have questions please contact the Collector’s Office at Town Hall: firstname.lastname@example.org or (508)647-6425. Fourth, if you have specific questions about water meter reads or water use history: check WaterSmart (see above) first. This will show your current usage and historical usage. If you still have questions please contact the Natick DPW Water/Sewer Division at email@example.com or 508-647-6557. Finally, if you feel you have been billed incorrectly or you feel you should not be responsible for the charges you could file for a water/sewer abatement. The abatement process starts with the Collector’s Office at Town Hall. Please follow this link for more information and to access the water/sewer abatement form: https://www.natickma.gov/DocumentCenter/View/11650/Water--Sewer-Abatement-Applicatio n7121?bidId= or contact the office at firstname.lastname@example.org or (508)647-6425 to start the process.
Concerned ratepayers can send correspondence (via phone, e-mail or written letter) to the Board of Selectmen at anytime. They can also appear at any Selectmen’s meeting and be heard under Citizen’s Concerns. How to get a hold of your water & sewer commissioners: Phone: (508) 647-6410 E-Mail: email@example.com Letter: Natick Water & Sewer Commissioners 13 East Central Street Natick, MA 01760 Board of Selectmen Meetings Calendar
Natick does allow the use of irrigation meters. Irrigation meters are separate meters, installed by a licensed plumber, that do not add sewer charges for the water used. As the name infers, this is for water that does not enter the municipal sewer system. Irrigation water rates are higher than domestic use rates, but the rates are lower than the combined water & sewer rates. Details on the irrigation meter program may be found at: https://www.natickma.gov/1064/Irrigation-Meter-Information
Natick gets its water from ground water wells located in Natick and Dover. The water is pumped and treated through four individual treatment plants.
Water in the distribution system can be discolored for multiple reasons. The Water Division conducts water quality hydrant flushing twice a year (Spring/Fall), if there is a fire and a hydrant is used in the neighborhood, if there is a water main break, all these reasons, plus others, could cause discolored water. If in the morning after the seasonal water quality flushing is completed for the area, or if the water main has been repaired and water service restored: please flush your cold water tap, preferably, a tub faucet or outside spigot for 20 minutes. If the water doesn’t run clear after running the cold water, please call the Water Division at 508-647-6557.
Check for leaks in your basement or yard where the water service line is located. In winter, check for frozen pipes or a frozen meter. Please call the Water Division at 508-647-6557, if this is urgent and after business hours, please contact the Natick Police dispatch at 508-647-9500. I
Locate your water meter and shut the valve closest to the meter. If the valve cannot be closed or if it is still leaking once the valve is closed, please call the Water Division at 508-647-6557, if this is urgent and after business hours, please contact the Natick Police dispatch at 508-647-9500.